We have a young, vibrant and ambitious team who all support one another in achieving the best work and by extension, the best outcomes we can. Going into the office is never a chore, it's an exciting day out! Some of the changes I've made impact up to half a million customers per month. It's amazing to take a step back and realise the far reaching impact you have working here.

It would be easy to say something like getting my degree, running my own business or being accepted onto the Lloyds Banking Group graduate scheme. For me though, I aim to be proud of the small wins we achieve every day, this could be a presentation that went well, or an interview or even a social interaction. This way I keep myself motivated and consistent. Maybe one day I will look back on the culmination of everything and feel proud of all of it as a whole but I have a lot more to prove to myself yet!