Insider profil
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Top Insider Advice
Finding your passion is critical to your success in role, I am driven by my own personal values and shape my role around my strengths enabling me to succeed across a variety of tasks. I often find myself excited to be tackling a new challenge, embedding learning and delivering for our customers. Bringing your true self to work and showcasing your skills provides you a strong foundation but its the wider team that supports you to bring the best you can, working together to achieve the impossible.
Career path
Customer Service Assistant (Branch)
Lloyds Banking Group
From 05/2017 to 05/2018Customer Service Advisor (Telephony)
Lloyds Banking Group
From 05/2018 to 09/2018Customer Experience Manager
Lloyds Banking Group
From 09/2018 to 05/2019Company
What do you like about your job and the company?
For me, my current role provides me the ability to work through my natural curiosity to seek to understand alongside working at pace whilst maintaining attention to detail. I am able to actively participate in supporting the continual improvement process whilst building a broad network of stakeholders.
Greatest achievements
I have been supported through the group in furthering my knowledge not only from my experience in role but also through my study of a Level 6 Apprenticeship. It was this apprenticeship study that enabled me to use as existing study against my MBA study which I achieved in 2020.
Gustavo M
Applied Scientist
Top Insider Advice
Seek out the unanswerable questions; they are the catalyst for true innovation and deeper understanding. Don't settle for easy answers that cannot be challenged.
