Insider profil
Keen to receive questions about
Top Insider Advice
Finding your passion is critical to your success in role, I am driven by my own personal values and shape my role around my strengths enabling me to succeed across a variety of tasks. I often find myself excited to be tackling a new challenge, embedding learning and delivering for our customers. Bringing your true self to work and showcasing your skills provides you a strong foundation but its the wider team that supports you to bring the best you can, working together to achieve the impossible.
Career path
Customer Service Assistant (Branch)
Lloyds Banking Group Talent
From 05/2017 to 05/2018Customer Service Advisor (Telephony)
Lloyds Banking Group Talent
From 05/2018 to 09/2018Customer Experience Manager
Lloyds Banking Group Talent
From 09/2018 to 05/2019Company
What do you like about your job and the company?
For me, my current role provides me the ability to work through my natural curiosity to seek to understand alongside working at pace whilst maintaining attention to detail. I am able to actively participate in supporting the continual improvement process whilst building a broad network of stakeholders.
Greatest achievements
I have been supported through the group in furthering my knowledge not only from my experience in role but also through my study of a Level 6 Apprenticeship. It was this apprenticeship study that enabled me to use as existing study against my MBA study which I achieved in 2020.
Margherita
Top Insider Advice
From my experience resilience is the most important thing that helps me to get to the objectives. Sometimes things are not easy but if you really want something keep trying, ask for help if needed and push yourself. Don’t give up easily but also don’t be too harsh on your self when things don’t go as planned, sometimes it happens and you can’t control it. If you did everything in your power to reach what you wanted to and it still didn’t happen it wasn’t meant to be.
Sarah L
Top Insider Advice
It is important to remain confident and bold and trust in your own talents and skills!
Margaret I
Top Insider Advice
My top three tips would be: - Embrace new opportunities and experiences. You never know what you might learn or discover from venturing into the unknown or challenging yourself. Be ready to adapt and grow from different situations and perspectives. - Cultivate curiosity and eagerness to learn. Demonstrating that you can acquire new knowledge and skills in diverse domains and apply them effectively in your work will make you stand out. Seek feedback and guidance from others and always look for ways to improve yourself. - Take initiative and collaborate with others. Keep your eye out for interesting opportunities and be open to asking - asking questions, asking for support, asking for new opportunities. Show that you can work well with others and contribute to projects. Build productive relationships with internal and external stakeholders and develop as a respected subject matter expert.