Insider profil
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Top Insider Advice
Finding your passion is critical to your success in role, I am driven by my own personal values and shape my role around my strengths enabling me to succeed across a variety of tasks. I often find myself excited to be tackling a new challenge, embedding learning and delivering for our customers. Bringing your true self to work and showcasing your skills provides you a strong foundation but its the wider team that supports you to bring the best you can, working together to achieve the impossible.
Career path
Customer Service Assistant (Branch)
Lloyds Banking Group Talent
From 05/2017 to 05/2018Customer Service Advisor (Telephony)
Lloyds Banking Group Talent
From 05/2018 to 09/2018Customer Experience Manager
Lloyds Banking Group Talent
From 09/2018 to 05/2019Company
What do you like about your job and the company?
For me, my current role provides me the ability to work through my natural curiosity to seek to understand alongside working at pace whilst maintaining attention to detail. I am able to actively participate in supporting the continual improvement process whilst building a broad network of stakeholders.
Greatest achievements
I have been supported through the group in furthering my knowledge not only from my experience in role but also through my study of a Level 6 Apprenticeship. It was this apprenticeship study that enabled me to use as existing study against my MBA study which I achieved in 2020.
Sarah L
Top Insider Advice
It is important to remain confident and bold and trust in your own talents and skills!
Christian I
Top Insider Advice
I always think that most of the time we create our own insecurity. For example, ff you ever feel like you have impostor syndrome, just ask yourself, what are the odds of you really being here by mistake? Of everyone else being much better than you? They're always low and they're is always going to be someone else in a similar situation to you. As another example, if you apply for a job and get a rejection, where only 5% of applicants pass, there is no reason to bring yourself down, 95% of people will be in your same situation. The odds of passing were low but the only way to beat those odds is trying again, and 5% is much better than 0. Many use realism to be negative but I believe it is the best way to have a positive attitude and keep going!
Sam H
Business Analyst
Top Insider Advice
Take the time to understand the company's core values. If you find that they resonate with your own values, you're more likely to thrive in this environment. Be sure to incorporate these values into your application, interview responses, and preparation for the assessment day. This alignment can set you apart as a candidate who truly fits the company culture.
