Insider profil
Keen to receive questions about
Top Insider Advice
Finding your passion is critical to your success in role, I am driven by my own personal values and shape my role around my strengths enabling me to succeed across a variety of tasks. I often find myself excited to be tackling a new challenge, embedding learning and delivering for our customers. Bringing your true self to work and showcasing your skills provides you a strong foundation but its the wider team that supports you to bring the best you can, working together to achieve the impossible.
Career path
Customer Service Assistant (Branch)
Lloyds Banking Group Talent
From 05/2017 to 05/2018Customer Service Advisor (Telephony)
Lloyds Banking Group Talent
From 05/2018 to 09/2018Customer Experience Manager
Lloyds Banking Group Talent
From 09/2018 to 05/2019Company
What do you like about your job and the company?
For me, my current role provides me the ability to work through my natural curiosity to seek to understand alongside working at pace whilst maintaining attention to detail. I am able to actively participate in supporting the continual improvement process whilst building a broad network of stakeholders.
Greatest achievements
I have been supported through the group in furthering my knowledge not only from my experience in role but also through my study of a Level 6 Apprenticeship. It was this apprenticeship study that enabled me to use as existing study against my MBA study which I achieved in 2020.
Aliza B
Top Insider Advice
Keep trying to build on skills and say yes to opportunities
Saagar H
Top Insider Advice
Growth: Be open to every opportunity to learn and develop your skills. Seek feedback, tackle new challenges and remember to embrace change; this mindset will help you grow in your role and advance in your career journey. Communication: Effective communication is crucial. Share your findings and insights clearly with your team and build strong relationships with clients. Good communication allows effective collaboration and keeps everyone aligned to meet the common goal. Courage and curiosity: Speak up about potential risks or concerns; being curious and challenging the norm can lead to the creation of better processes, all leading to a safer and more efficient financial environment.
Margherita
Top Insider Advice
From my experience resilience is the most important thing that helps me to get to the objectives. Sometimes things are not easy but if you really want something keep trying, ask for help if needed and push yourself. Don’t give up easily but also don’t be too harsh on your self when things don’t go as planned, sometimes it happens and you can’t control it. If you did everything in your power to reach what you wanted to and it still didn’t happen it wasn’t meant to be.
