Insider profil
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Top Insider Advice
Finding your passion is critical to your success in role, I am driven by my own personal values and shape my role around my strengths enabling me to succeed across a variety of tasks. I often find myself excited to be tackling a new challenge, embedding learning and delivering for our customers. Bringing your true self to work and showcasing your skills provides you a strong foundation but its the wider team that supports you to bring the best you can, working together to achieve the impossible.
Career path
Customer Service Assistant (Branch)
Lloyds Banking Group
From 05/2017 to 05/2018Customer Service Advisor (Telephony)
Lloyds Banking Group
From 05/2018 to 09/2018Customer Experience Manager
Lloyds Banking Group
From 09/2018 to 05/2019Company
What do you like about your job and the company?
For me, my current role provides me the ability to work through my natural curiosity to seek to understand alongside working at pace whilst maintaining attention to detail. I am able to actively participate in supporting the continual improvement process whilst building a broad network of stakeholders.
Greatest achievements
I have been supported through the group in furthering my knowledge not only from my experience in role but also through my study of a Level 6 Apprenticeship. It was this apprenticeship study that enabled me to use as existing study against my MBA study which I achieved in 2020.
Christian I
Top Insider Advice
I always think that most of the time we create our own insecurity. For example, ff you ever feel like you have impostor syndrome, just ask yourself, what are the odds of you really being here by mistake? Of everyone else being much better than you? They're always low and they're is always going to be someone else in a similar situation to you. As another example, if you apply for a job and get a rejection, where only 5% of applicants pass, there is no reason to bring yourself down, 95% of people will be in your same situation. The odds of passing were low but the only way to beat those odds is trying again, and 5% is much better than 0. Many use realism to be negative but I believe it is the best way to have a positive attitude and keep going!
Aliza B
Top Insider Advice
Keep trying to build on skills and say yes to opportunities
Andres P
Sustainable Cosumer Banking Graduate
Top Insider Advice
I know it sounds super cliche but if you can find something you enjoy doing you're almost certainly going to be insentivised to do it more often and do it well. Obviously there will be times in your career where you struggle and find things difficult but if you have a goal you're determined to work towards and you can find enjoyment in your work you will succeed.
