Insider profil
Keen to receive questions about
Top Insider Advice
My top three tips would be: - Embrace new opportunities and experiences. You never know what you might learn or discover from venturing into the unknown or challenging yourself. Be ready to adapt and grow from different situations and perspectives. - Cultivate curiosity and eagerness to learn. Demonstrating that you can acquire new knowledge and skills in diverse domains and apply them effectively in your work will make you stand out. Seek feedback and guidance from others and always look for ways to improve yourself. - Take initiative and collaborate with others. Keep your eye out for interesting opportunities and be open to asking - asking questions, asking for support, asking for new opportunities. Show that you can work well with others and contribute to projects. Build productive relationships with internal and external stakeholders and develop as a respected subject matter expert.
Career path
Product Manager (Consumer Banking Graduate Scheme)
Lloyds Banking Group
From 05/2022 to 08/2024Onboarding Specialist (Consumer Banking Graduate Scheme)
Lloyds Banking Group
From 10/2021 to 10/2023Company
What do you like about your job and the company?
One of the things I like the most about my current position as a Product Manager in Personal Current Accounts is the chance to support various projects that aim to create and improve products that meet customer needs and business goals. I enjoy being part of different stages of product development, such as market research, data analysis and feedback evaluation. I also enjoy working with different teams and stakeholders, such as risk, legal, and other product experts, to ensure a smooth and successful product delivery. I find it rewarding to see the results of my work and how it impacts customers and the business. I am always looking for ways to enhance customer satisfaction, increase retention, and drive growth.
Greatest achievements
One of the achievements that I am most proud of is becoming a trustee for a charity that supports a cause that I care about. As a board member, I actively participate in board meetings and sub-committees, engaging in constructive discussions and decision-making processes in order to foster a culture of transparency, accountability, and ethical conduct within the organisation and promote good governance at all levels. I work collaboratively with other board members, the senior leadership team, attend regular meetings and review documents. Another achievement that I am proud of is empowering proactive decision-making, evidenced by data-driven recommendations that amplify customer satisfaction and help propel business growth at Lloyds Banking Group. In my previous placement within Homes as an Onboarding Specialist I drew attention to issues with the AIP customer journey by undertaking a competitor analysis resulting in several teams taking note and prioritising some of the problems I raised.
Andres P
Sustainable Cosumer Banking Graduate
Top Insider Advice
I know it sounds super cliche but if you can find something you enjoy doing you're almost certainly going to be insentivised to do it more often and do it well. Obviously there will be times in your career where you struggle and find things difficult but if you have a goal you're determined to work towards and you can find enjoyment in your work you will succeed.
Ryan M
Executive Reporting and Productivity Manager
Top Insider Advice
Finding your passion is critical to your success in role, I am driven by my own personal values and shape my role around my strengths enabling me to succeed across a variety of tasks. I often find myself excited to be tackling a new challenge, embedding learning and delivering for our customers. Bringing your true self to work and showcasing your skills provides you a strong foundation but its the wider team that supports you to bring the best you can, working together to achieve the impossible.
Robyn P
Top Insider Advice
Sometimes you're just ready for a change... and that's okay! Your body gets nervous around change. It likes the status quo (from a purely evolutionary point of view, the status quo has kept you alive so far so why change it!?) Even when we know that a change is what we need, we're likely to still feel nervous about it... even when we know it's the right thing to do. If you've thought it through carefully and it's still what you want to do... it's your life - never be too afraid to make yourself happy.
