What has been Lloyds biggest challenge this year and how will the commercial banking graduate scheme help combat this?

Hi Lewis, I think one of the bigger challenges LBG as a whole has faced is adapting to new ways of working as things started to open back up and varied across the 4 nations in approach. We have been doing experiments to identify the best and most suitable ways of hybrid working for the Group and for colleagues. Whilst this activity is now on pause, we have been trying out bookable desks, optimising our days in the office to get the most out of them and continuing to use tools like Teams to connect virtually and maintain the relationships which was probably a bit easier when we were in the office. In terms of waht you can be doing, I would say keep an open mind when you join us and learn from your colleagues as well as try out things for yourself. Also, definitely call out when you think there might be a different way to do things!